Digital Dexterity: The New Competitive Advantage in Modern Work Place

Abstract

Digital dexterity is a term that was first used and explained by Gartner as employees’ desire and ability to embrace existing and emerging technologies for getting better business outcomes. It’s a cultural change that helps both organizations and employees effectively pivot digital initiatives through understanding the real value of innovation.

In almost five years since its first mention, digital dexterity has become a key objective for organizations that leverage technology and accelerate transformation by rethinking operations, roles, and workplaces.