The Impact of Leadership Communication on Staff Morale and Patient Outcomes in Healthcare Organizations

Abstract

A vital role is played by effective leadership communication to shape up the organizational culture, staff morale and ultimately patient outcome in healthcare settings. This work studies how the transparency, quality, and frequency of communication from leaders of healthcare that influence level of job satisfaction, employee engagement, and team cohesion. It also examines the down streaming impact on patient care, satisfaction and safety. An attempt has been made to analyse the relationship between leadership communication practices and staff morale, it also points out how open dialogue, regular feedbacks and emotional intelligence make contribution towards staff satisfaction level and reduce burnout. Over the long-run, improving patient care and development of healthcare administration is dependent highly in nurse leadership. In order to maximize administrative contribution of nursing, institutional obstacles should be addressed and leadership development investment should be made. In order to improve models of leadership and its application in various healthcare contexts.