Role of HR Practices and Organizational Culture in Employee Job Satisfaction with Special Reference to 5-Star Hotels in Delhi-NCR

Abstract

In order to better understand the connections between organisational culture, human resources (HR) practices, and job satisfaction in India, this research aims to examine such connections. Sample size for the study was 270 and was obtained from a structured questionnaire. The questionnaires were distributed between the employees of 5-star hotels in Delhi-NCR region of India through email, WhatsApp, google form and personally; analysed through SPSS20.0. The findings of this study show that HR practices (Training, Work Environment and Rewards and Recognitions) and Organizational Culture have a significant positive impact on employees job satisfaction. Study further shows that the strongest corelation between work environment and employee job satisfaction while training has the least. As far as limitations are concerned this study solely focused on hotel employees and developing economy thus the findings of this study can only be generalized in terms of hospitality sector and developing economies around the globe