Effect of Emotional Intelligence Management on Quality of Work Life of Employees in Higher Education Institutions

Abstract

The Quality of Work Life (QWL) plays a vital role in determining the productivity and job satisfaction of employees in any organization, including higher education institutions. It also shows motivation, level of satisfaction, involvement and commitment with respect to their lives at work. This study examines how Emotional Intelligence (EI) affects the work-life quality of employees in these settings. Emotional Intelligence refers to the ability to recognize, understand, and manage one’s own emotions and those of others. It is crucial for improving interpersonal relationships, managing stress, and creating a positive work environment. The study explores how EI influences employees' work-life quality in higher education institutions. Emotional intelligence has become increasingly important in both higher education and various industries. Employees with high emotional intelligence tend to have better relationships within the organization, which helps them remain more stable and less stressed, leading to an enhanced work-life quality. The study involved 60 employees from higher education institutions, each with at least 5 years of experience. Data was collected through interviews and questionnaires.